How to Request Account Deletion
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1
Send a deletion request email
Email us at info@supremestaff.co.uk using the email address registered to your Supreme Staff account.
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2
Use the subject line: "Account Deletion Request"
This helps us route your request to the right team and process it within our SLA. Include your full name and, if you know it, your Employee System ID (e.g. SS-100001).
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3
Verify your identity
We will reply within 5 business days to confirm your identity before processing the request. We may ask you to confirm a detail only the account holder would know.
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4
Confirmation of deletion
Once verified, we will process the deletion and send you a confirmation email. Your login access is revoked immediately. The full data purge completes within 30 days.
What Data Is Deleted vs. Retained
| Data type | Action | Retention period |
|---|---|---|
| Account credentials (email, password) | Deleted | Immediately on deletion |
| Profile information (name, phone, photo) | Deleted | Within 30 days |
| Clock-in selfies | Deleted | Within 30 days |
| GPS attendance coordinates | Deleted | Within 30 days |
| Session tokens & API tokens | Deleted | Immediately on deletion |
| Shift assignments (future) | Deleted | Within 30 days |
| Attendance records (historical) | Retained | 7 years — required by labour law |
| Payroll records | Retained | 7 years — required by accounting law |
| Audit log entries (security events) | Retained | 2 years — security & compliance |
Retained records are stripped of directly identifying information where technically feasible. They are used solely to meet statutory obligations and are never sold or used for marketing.
Ready to submit a request?
Send an email from the address linked to your account and we will guide you through the rest.
Email info@supremestaff.co.ukRead our full Privacy Policy for more information about how we handle your data.